Privacy Policy

Made in Canada Steel Buildings

Effective Date: January 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Made in Canada Steel Buildings (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes.

All text-messaging originator opt-in data is kept strictly confidential and used only to deliver messages customers have requested or agreed to receive.

1. Information We Collect

Personal Information

Name, email address, phone number, physical address
Details provided through quote requests or service inquiries
Opt-in records and timestamps for SMS, phone, and email communications

Non-Personal Information

IP address, browser type, and device information
Website analytics and usage data
Cookies and similar technologies

Customer Communication

Records of inquiries, quotes, and project requests
Appointment details and preferences
Service history and feedback

2. How We Use Your Information

We use collected data to:

Provide, manage, and improve our services
Respond to inquiries and deliver quotes
Schedule appointments and communicate project updates
Maintain accurate records of consent and communication preferences
Ensure security, prevent fraud, and meet legal obligations
Enhance website functionality and advertising performance

We do not sell or trade your personal information.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting in to our SMS services, you agree to receive text messages related to your inquiry, quote, or project with Made in Canada Steel Buildings.

Opt-In & Consent

Customers opt in by submitting quote request forms on our website (https://canadasteelbuildings.ca), through Facebook or Google Lead Forms, or by contacting us directly by phone or text.
Each form clearly states that by submitting information, you consent to receive text messages about quotes, scheduling, and project updates.
We maintain timestamped opt-in records for all communication channels.
We comply with the Telephone Consumer Protection Act (TCPA), Canada’s Anti-Spam Legislation (CASL), and PIPEDA.

Opt-Out Instructions

You may opt out at any time by replying STOP.
A confirmation message will be sent, and you will no longer receive SMS messages unless you re-subscribe.
All opt-out requests are processed within 24 hours.

Message Frequency & Content

Message frequency varies based on your active projects or inquiries.
Messages are directly related to quotes, scheduling, or customer support.
We do not send promotional or marketing messages without express consent.

Help & Support

Reply HELP for assistance or contact us at info@canadasteelbuildings.ca or 289-536-8211 during business hours.

Carrier Information

Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.

SMS Data Protection

No mobile information will be shared with third parties for marketing or promotional purposes. Information sharing with subcontractors that provide operational support (e.g., SMS delivery, hosting, CRM) is permitted solely for providing our services. All subcontractors are bound by confidentiality and security requirements.

4. Information Sharing & Disclosure

We may share limited information with:

Service Providers:

CRM platforms (GoHighLevel), SMS delivery providers (Twilio/LC Phone System), website hosting (Hostinger), and analytics tools (Google Analytics, Meta Pixel) — solely to enable communication or service delivery.
Legal Compliance:

When required by law, court order, or government request.
Business Transfers:

In the event of a merger or sale, data remains protected under this policy.

Opt-in and consent data for SMS messaging are never sold or shared outside of these operational purposes.

5. Data Security

We implement reasonable security measures to protect your data, including:

Encryption of data in transit and at rest
Secure access controls and authentication
Regular system updates and security assessments
Employee training in data protection
Breach notification procedures in accordance with applicable law

While we maintain strong safeguards, no method of transmission is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

Analyze website traffic and user behavior
Improve user experience and ad performance
Measure marketing effectiveness

You may control cookies through your browser settings. Disabling cookies may limit some website features.

7. Data Retention

We retain customer and project information for two (2) years after your last interaction, or as required by law or for active warranty/service purposes.

8. Your Rights & Choices

You may:

Access or request deletion of your personal data
Opt out of emails by clicking “Unsubscribe”
Opt out of texts by replying “STOP”
Withdraw consent at any time for future communications
Request details on how your information is processed

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those sites. This policy applies only to Made in Canada Steel Buildings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on our website with the effective date. Substantial changes will be communicated by email or website notice.

11. Contact Us

Made in Canada Steel Buildings

📍 301 Chrislea Road, Vaughan, ON

📞 289-536-8211

📧 info@canadasteelbuildings.ca

🌐 https://canadasteelbuildings.ca

By using our website and services, you consent to this Privacy Policy.

This version will meet compliance checks across:

Meta Ads / Business Manager (explicit consent + no third-party sharing)
A2P 10DLC (timestamped opt-in, STOP/HELP language, carrier terms)
PIPEDA / CASL (Canadian privacy standards)

Would you like me to make a short, simplified “Privacy Summary” version too (the one that shows up in Meta’s ad verification form or on your landing page footer)? That short form often prevents rejections later.